FAQ

The Ins And Outs of How We Do Business

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

Collect payments easily by connecting Stripe and Pay now with the click of a button.

Cancellation Policy

Refunds and cancellations are subject to the following: (a) a minimum of 24 hours’ notice must be given on all cancellations prior to the start time and date of the booking; (b) a holding and cancellation fee of $20 (or part thereof) calculated from the time of booking will be deducted from the refund; and (c) any notice pursuant to this clause is to be made by telephoning (65) 8780 0027 during Business Hours. 

Satisfaction Guarantee

Waterless Car Wash 

Your satisfaction is guaranteed. If you are not completely satisfied with any the standard of service provided by the Groomers, Projectv Atuo will introduce a replacement Groomer as soon as possible, normally within two working days. Please contact the office as soon as possible during our normal business hours in 24 hours.